Most small business owners know, quietly and in their gut, that something needs to change. The question is rarely whether you need outside support. It is what kind. There is an important difference between a consultant who comes in, fixes one problem, and leaves and a strategist who looks at...
The Most Dangerous Phase in Business Growth
Business growth is often seen as the ultimate goal for a business. Yet the phase when a company begins to scale can also be its most dangerous. As complexity increases and systems struggle to keep pace, founders face leadership, operational, and financial challenges that can quietly stall or even break...
Setting Up Your Business for a Strong Start in 2026
As 2026 begins, businesses face a critical opportunity: to start the year with focus, alignment, and momentum. By defining priorities, connecting individual work to company goals, and ensuring operational readiness, organizations can enter the year prepared to execute effectively and build lasting momentum.
Business is Personal
I always find it interesting when a business owner says "It's not personal, it's just business". My immediate thought is what is their mindset, especially, for a business owner. More often, it seems like an acceptable justification for treating others badly for their own personal gain. It somehow relieves them...
The Great Resignation
With the great resignation upon us, many business owners are trying to figure out how to turn it into the great retention. Business owners are acknowledging the impact the employee experience has on their business from productivity, operational efficiency, customer experience and their bottom line. This can provide small businesses...
Create Teamwork to Produce Greater Results
All businesses require teamwork in order to achieve optimum efficiency and productivity. Even a small business or SME with a limited number of employees needs everyone working together to achieve goals, service customers, and make sales. When this occurs with repeated frequency, the business becomes viable, profitable, and provides jobs....
Internal or External – Threats Can Destroy a Business
Due to the global pandemic, businesses know all too well that their existence can be destroyed almost overnight. Few people could have predicted 18 months ago what was about to happen to businesses and economies all over the world. Numerous Threats Regardless of size or location, businesses will always have...
Importance of Satisfied Customers
Are satisfied customers important to a business? Are satisfied customers especially important to a business during a global pandemic? Of course, the answers to both questions are an empathic “yes!” When customers purchase from a business – any type of business – they seek benefits and solutions to problems and...
What Every Business Needs
These two words - training and communication – can and should be used by every business to improve operations and, ultimately, net profit. First Step and Final Step Generally, the first steps in the hiring process of employees are the typical resume review, interview, reference check, background check and, perhaps,...
Go Forward as One
Camaraderie among employees is one ingredient for business success. Whether a business has a handful of employees or 100 plus employees, team building can produce positive results. Progress is made when employees feel a commitment to their employer as well as to each other seeking to work as a team...